Refund policy

We gladly accept return or exchange requests within 7 days of delivery under the following conditions:

  • You received the wrong item or size.

  • The item arrived damaged or has a verified manufacturing defect.

Eligibility Requirements:

  • Items must be unused, unwashed, and in their original condition.

  • All original tags and packaging must remain intact.

Non-Returnable Items:

  • Worn, washed, or altered garments.

  • Items missing original tags.

  • Products damaged after delivery.

  • Sale, clearance, or promotional items (unless defective).

Refund Policy

Refunds are strictly issued if:

  • An ordered item is out of stock after payment.

  • A replacement cannot be provided for a defective item.

Processing Details:

  • Approved refunds are processed within 7–10 business days.

  • For Cash on Delivery (COD) orders, refunds are issued via bank transfer or digital wallet.

How to Initiate an Exchange

  1. Contact Us: Reach out within 7 days of receiving your order.

  2. Provide Details: Share your order number along with photos or a video showing the issue/defect.

  3. Approval: Once our team verifies your request, we will guide you through the return process.

Contact Us